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Credits, Plans & Modes

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Credits

Credits are the unit of cost in Mago. Every render in Credits mode consumes credits. The exact cost depends on the model and the settings. What increases credit cost:
  • Higher resolution (longest side).
  • More steps (inference depth).
  • More frames in the render range.
  • Higher frame rate (60 fps costs more than 24 fps for the same duration — more frames).
  • Larger context size and overlap for chunked renders.
  • ControlNet usage and higher ControlNet resolution.
💡 Tip — The Generate button always shows the credit cost before you submit. Adjust settings to fit your budget.
🎉 Promotional discount — Mago native video models (Transform, Style Transfer, Character, Inpaint, Masking, Creative Upscaler, Upscaler) currently have a 30% price discount applied automatically. Closed-source models (Kling, Seedance, Happy Horse) and image models are not affected. The displayed credit cost already reflects the discount.

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Credits mode

The default mode. Each render consumes credits from your balance. Maximum frames per render are higher than in Relaxed mode. Available on every plan.

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Relaxed mode

Render without consuming credits, subject to plan limits. Useful for experimentation, learning, or low-stakes work.
PlanSimultaneous renders (Relaxed)Max frames per render (Relaxed)
FreeNot availableNot available
Pro2200
Studio3300
EnterpriseCustomCustom
Relaxed mode is restricted to Mago models:
  • Mago Transform · Mago Style Transfer · Mago Character · Mago Inpaint
  • Mago Masking · Mago Creative Upscaler · Mago Upscaler
⚠️ Warning — Closed-source models (Kling, Seedance, Happy Horse) and image models always consume credits, even in Relaxed mode.

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Plans

PlanPrice (monthly)Monthly creditsRelaxedSupport
FreeEUR 0——Self-serve
ProEUR 3515,0002 simul, 200 framesSelf-serve
StudioEUR 15040,0003 simul, 300 framesDedicated channel
EnterpriseCustomCustomCustomDedicated, custom models, infra
Switch plans via Pricing in the top bar. Monthly and yearly billing are available; yearly typically includes a ~20% discount.

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Credit packs

One-time top-ups for users who want to add to a plan, or buy credits without a subscription. Larger packs have a steeper per-credit discount.
PackPriceApproximate output
10,000 creditsEUR 10~11 videos (5 s, 720p, 24 fps, mago models), or ~142 images
30,000 creditsEUR 28~34 videos, or ~428 images
90,000 creditsEUR 77~103 videos, or ~1,285 images

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The queue

Renders submitted in Relaxed mode or during GPU saturation wait in a queue. The top-bar counter shows in-progress, waiting, and recently completed renders.
StateColorMeaning
In Progress🟡 YellowBeing processed. A countdown shows estimated time (can be inaccurate — some finish faster).
Waiting⚪ WhiteQueued. Common in Relaxed mode or peak load.
Done🟢 GreenFinished. Track appears in the shot timeline.
Failed🔴 RedDid not complete. Refund available if it took unusually long.
Each queue entry shows project, shot, render name, duration, frame range, and credit cost. Click an entry to navigate to that render.
⚠️ Refunds — Renders that take multiple hours almost always indicate an error. Contact support to request cancellation, refund, and re-rendering. See Troubleshooting → render time.
Expanded queue showing in-progress / waiting / done states.

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Billing & payments

  • Payments are processed by Stripe.
  • Cancel anytime.
  • Supported methods: Visa, Mastercard, UnionPay, and other major cards.
  • Billing history and invoices: click your profile icon (top-right) → Billing info.
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